We Want you to love our products. But we offer a one year limited warranty so if your Freedom Sling does not perform due to a defect in materials or workmanship, we will repair or replace it with a similar product of equal value for a period of one year from the date of purchase. Please return the product with an explanation of the defect, proof of purchase if possible and a $7 check for shipping and handling to Sucaro NY, 211 E. Main Street, New Rochelle, NY 10801. Allow 4 weeks of return. Please include return address, e-mail and phone number.